Cleaning Service Memphis - Extended Arms Cleaning Contractors FAQ'S
UPDATED January 01, 2023
RELIABLE ANSWERS to Our Most Common Questions
Extended Arms Cleaning Contractors is committed to providing complete satisfaction.
We strive to better our services on each and every job, which is why, Our company earned the title as the "Most Trusted & Highly Recommended" by locals over the past 23 years of service combined.
Our team of experienced cleaning professionals has taken the time to answer some of our most frequently asked questions for your review.
We recommend that you read our FAQ'S BEFORE hiring us to educate yourself about our company operations.
DO YOU HAVE REFERENCES?
ABSOLUTELY. WE HAVE Tons of satisfied clients. Click here to check out our video reviews
DO "EXTENDED ARMS" OFFER REPEAT / RECURRING SERVICE?
NO.
WHAT MAKES EXTENDED ARMS CLEANING CONTRACTORS DIFFERENT FROM OTHER CLEANING SERVICE PROVIDERS?
EXTENDED ARMS CLEANING CONTRACTORS IS NOT YOUR AVERAGE CLEANING SERVICE.
WE BUILD TRUST AND RELATIONSHIPS WITH OUR CLIENTS SO WE CAN PINPOINT THEIR MAIN CONCERNS!
WE'VE HAD CLIENTS TO ASK, DO WE CHARGE BY THE HOUR?
"OF COURSE NOT"
WE CHARGE BY THE JOB
EXAMPLE:
IF WE GIVE YOU A FINAL PRICE OF $100 TO PERFORM THE JOB. THAT'S ALL YOU PAY!
NO EXTRA FEE OUR GUARANTEE!
TIME IS NOT A FACTOR, OUR CLIENTS ARE INDEED #1
HOW LONG HAVE YOUR COMPANY BEEN IN BUSINESS?
OWNER: A COMBINED TOTAL OF 23 YEARS.
EXTENDED ARMS CLEANING CONTRACTORS WAS FOUNDED IN 2012
CAN I TRUST THE CLEANERS?
ABSOLUTELY.
YOU CAN TRUST EXTENDED ARMS CLEANING CONTRACTORS
IF WE WOULD NOT TRUST SOMEONE IN TO CLEAN OUR OWN HOME OR OFFICE, WE'RE NOT GOING TO SEND THEM TO CLEAN YOURS.
IS EXTENDED ARMS CLEANING CONTRACTORS LICENSED?
YES.
DO YOU BRING ALL THE CLEANING SUPPLIES AND EQUIPMENT?
YOU BET.
WE ARRIVE WITH ALL CLEANING SUPPLIES AND EQUIPMENT NECESSARY TO MAKE YOUR HOME OR OFFICE SPARKLE. WE EVEN BRING OUR OWN FRESHLY LAUNDERED MICROFIBER OR SOFT COTTON TOWELS TO CLEAN WITH. YOU'LL BE HAPPY TO KNOW THAT MANY OF OUR PRODUCTS ARE EARTH FRIENDLY AND/OR EITHER UNSCENTED OR LOW SCENTED. IF YOU'D LIKE US TO USE YOUR CLEANING EQUIPMENT OR ANY SPECIAL CLEANING SUPPLIES, JUST LET US KNOW. WE'D BE HAPPY TO DO SO.
DO I HAVE TO BE AVAILABLE WHEN YOU CLEAN?
NOT AT ALL.
IN FACT, MANY CLIENTS PREFER TO GIVE US A KEY SO WE CAN CLEAN WHEN THEY ARE AWAY. ALL KEYS IN OUR POSSESSION ARE GIVEN A CODE DESIGNATION AND ARE SECURED WHEN NOT IN USE. IF YOU WISH TO HIDE A KEY ON YOUR PREMISES, PLEASE CALL THE OFFICE
WITH THE LOCATION SO WE CAN NOTIFY YOUR CLEANER PRIOR TO THEIR ARRIVAL. UPON LEAVING YOUR PROPERTY WE WILL MAKE SURE IT'S SECURED.
HOW DO I PREPARE FOR MY FIRST CLEANING?
MAKE SURE ALL VALUABLES ARE PUT AWAY IN A SAFE PLACE. ENSURE THAT YOUR PETS ARE LOCKED AWAY.
GIVE CLEAR DETAILS ON HOW TO HANDLE ANY CIRCUMSTANCES ABOUT ENTRY AS WELL AS DEPARTURE SUCH AS KEY LOCATION, ALARM CODE ETC.
WHAT DAYS DO YOU WORK?
WE ARE AVAILABLE FOR ASSISTANCE MONDAY THROUGH FRIDAY.
SATURDAY'S AND SUNDAY'S CAN ALSO BE REQUESTED FOR AN ADDITIONAL FEE
WHAT TIME WILL YOU ARRIVE?
WE PLACE REMINDER CALLS THE DAY BEFORE YOUR SCHEDULED CLEANING AND BEFORE ARRIVAL TO CONFIRM APPT.
AN ESTIMATED TIME OF ARRIVAL (ETA) WILL BE PROVIDED AT THAT TIME. THE ETA WILL BE AS ACCURATE AS WE CAN POSSIBLY MAKE IT. IF THERE ARE CLIENTS SCHEDULED BEFORE YOU SOMETIMES
IT MAY IMPACT THE ACCURACY OF OUR ARRIVAL TIME.
WE MAKE EVERY ATTEMPT TO ARRIVE VERY CLOSE TO OUR SCHEDULED TIME. IF YOU HAVE A CRITICAL TIMING ISSUE, PLEASE LET US KNOW, AND WE WILL DO OUR BEST TO TRY TO ACCOMMODATE IT.
ALL APPOINTMENTS MUST BE CONFIRMED
THE DAY OF YOUR SERVICE BEFORE WE SEND SOMEONE OUT TO YOUR LOCATION
OR YOUR APPOINTMENT WILL BE FORFEITED.
WE DO NOT MAKE BLANK TRIPS!
DO YOU SEND AN INDIVIDUAL OR A TEAM OF CLEANERS?
DEPENDS
CAN I LEAVE A NOTE FOR THE CLEANER?
DEFINITELY YES.
IT'S A GOOD IDEA TO COMMUNICATE EITHER TO THE OFFICE/HOUSE CLEANER IF YOU WANT SPECIAL ATTENTION TO AN AREA, OR IF YOU ARE PLEASED WITH THE JOB OR HAVE CONCERNS. OUR EMPLOYEES STRIVE TO PROVIDE IMPECCABLE SERVICE, BUT WE ARE HUMAN AND MISUNDERSTANDINGS HAPPEN OCCASIONALLY. WE WELCOME THE OPPORTUNITY TO IMPROVE OUR SERVICE TO YOU.
WHAT IF I FORGET THE TEAM IS COMING TO CLEAN MY HOME OR OFFICE?
WE NOTIFY OUR CLIENTS THE DAY BEFORE THE SCHEDULED CLEANING TO REMIND THEM OF THEIR CLEANING APPOINTMENT.
CAN I PURCHASE A GIFT CERTIFICATE ONLINE?
DO NOT PURCHASE GIFT CERTIFICATES FOR OUR COMPANY ONLINE. EXTENDED ARMS CLEANING CONTRACTORS DO NOT OFFER GIFT CERTIFICATES. ALTHOUGH GOOGLE AND OTHER SITES STATES DIFFERENTLY.
MAY I TIP MY CLEANER?
TIPS ARE ALWAYS APPRECIATED, NEVER EXPECTED.
DOES EXTENDED ARMS CLEANING CONTRACTORS provide LAUNDRY SERVICE, IRONING, DISH WASHING?
NO.
EXTENDED ARMS CLEANING CONTRACTORS DO NOT OFFER MAID SERVICE OR HOUSEKEEPING SERVICES ALTHOUGH GOOGLE AND OTHER SITES STATES DIFFERENTLY.
DOES EXTENDED ARMS CLEANING CONTRACTORS OFFER CARPET CLEANING?
NO.
EXTENDED ARMS CLEANING CONTRACTORS DO NOT PROVIDE CARPET CLEANING SERVICE.
WE ONLY OFFER CARPET REMOVAL SERVICES
DOES EXTENDED ARMS CLEANING CONTRACTORS OFFER TILE & GROUT CLEANING?
NO.
OUR CLEANERS WILL ONLY VACUUM, SWEEP AND MOP THE FLOORS.
DO EXTENDED ARMS CLEANING CONTRACTORS CLEAN BLINDS & REMOVABLE STOVE TOP DRIP PANS?
OUR CLEANERS WILL ONLY CLEAN WOOD BLINDS AND SHUTTERS.
(NOT PLASTIC OR ALUMINUM)
WE RECOMMEND TO THE HOMEOWNER TO REPLACE BOTH IF IN SUCH BAD CONDITION.
STOVE TOP DRIP PANS WILL ONLY BE CLEANED IF THEY ARE IN LIKE NEW CONDITION. OTHERWISE, WE RECOMMEND THEM TO REPLACED.
CAN EXTENDED ARMS CLEANING CONTRACTORS REMOVE PET ODORS?
DEPENDS.
IN SOME CASES WHERE THERE'S NOT HEAVY PET ACTIVITY, YES!
CLEANING WILL ONLY ELIMINATE THE ODOR IN WHOLE OR TEMPORARY.
ESPECIALLY IN ENVIRONMENTS WHERE THERE ARE MORE THAN ONE PET.
What is Memphis Cleaning Company, Extended Arms Cleaning Contractors price to declutter, clean or remove junk for residential homes and commercial properties?
As a professional cleaning and junk removal service provider, Extended Arms Cleaning Contractors in Memphis, Tennessee offers comprehensive solutions for residential and commercial customers alike. Our services include cleaning, organization, and junk disposal and hauling, which are tailored to meet your specific needs and requirements. To obtain competitive and transparent pricing for your decluttering needs, feel free to contact us at (901) 604-1717 for an on-site estimate. We specialize in a range of services including home, closet, and garage organization, junk and debris removal from commercial and residential properties, as well as deep-cleaning services for your new unoccupied or existing home after a tenant moves in or out. We also provide cleaning services for garages, attics, basements and vacant properties, so give us a call today to book your appointment within our local service area locations and proximity close to you or near you.
Extended Arms Cleaning Contractors
Memphis TN
(901) 604- 1717