Extended Arms Cleaning Contractors - Refund Policy
Please Note: EXTENDED ARMS CLEANING CONTRACTORS NO LONGER ACCEPT CHECKS
DO EXTENDED ARMS CLEANING CONTRACTORS GIVE REFUNDS?
NO
WE OFFER A 24-HOUR GUARANTEE
Since cleaning is a very personal and human service, we realize that occasionally an area may not be cleaned to your satisfaction. We are unable to offer a refund, but Extended Arms Cleaning Contractors will happily re-clean any area that you are not satisfied with. Just let us know of any issues or concerns within 24 hours of your cleaning and we will do our best to make it right.
IF PROBLEM IS NOT REPORTED WITHIN 24 HOURS FROM THE TIME THE PROPERTY WAS SERVICED,
YOUR WARRANTY WILL NOT BE HONORED.
RESCHEDULE SERVICE APPOINTMENT
CLIENT IS ENTITLED TO ONE RESCHEDULE, AFTER THE INITIAL SERVICE DATE OF PAYING THEIR SERVICE BOND.
IF THE CLIENT CANNOT MEET NEITHER OF THE TWO SERVICE DATES, WITHIN A 10 DAY TIMEFRAME, THE SERVICE SURETY BOND
WILL BE FORFEITED IMMEDIATELY AND WILL SERVE AS (COMPANY TIME LOST AND TRAVEL).
IT IS ALWAYS RECOMMENDED TO BE PREPARED FOR YOUR SERVICE WHEN PAYING YOUR SERVICE BOND.
WHAT IS THE CANCELLATION POLICY?
YOU MAY CANCEL YOUR SERVICES ANYTIME.
IF THE SERVICE APPOINTMENT IS CANCELLED IN IT'S ENTIRETY.
THE SERVICE SURETY BOND Down Payment WILL BECOME NON REFUNDABLE DUE TO A BREACH OF AGREED TERMS.
Conflict of Interest | BREACH OF CONTRACT
The biggest problems that leads to "Breach of Contract"
1
Client having more than one service provider on the property at the same time their cleaning services is performed.
This is never recommended.
Once our cleaners, clean an area. It is NOT their job to back track and clean it again due to traffic or work done by the client or third party.
2
Client calls for an on-site estimate, pays their surety bond, and schedule their service date.
Then later decides to reschedule their service date to have renovation work done, by a third party which could lead to sabotaging the environment, after Extended Arms Cleaning Contractors provided the on-site estimate.
NOTE:
AFTER hiring a third party for their service, whether it's home renovation being done, painting, drywall installation, carpet installation, sanding, plumbing or electrical work. The property needs to be re-evaluated and checked for debris left behind or damaged caused by the third party.
Whether it's dust buildup from sanding, paint drippings, construction debris etc.
In a scenario as this... Extended Arms Cleaning Contractors initial estimate becomes invalid.
The client must call Extended Arms Cleaning Contractors after the third-party work is completed to schedule another on-site estimate.
"It's been proven most contractors do not clean up behind their work."
Avoid these stressful cleaning headaches and let us make your cleaning experience, "Absolutely, the Best"
"OUR TIME IS VALUABLE AND EVERY JOB COUNTS."
Extended Arms Cleaning Contractors
Memphis, TN
(901) 604-1717
Please Note: EXTENDED ARMS CLEANING CONTRACTORS NO LONGER ACCEPT CHECKS
DO EXTENDED ARMS CLEANING CONTRACTORS GIVE REFUNDS?
NO
WE OFFER A 24-HOUR GUARANTEE
Since cleaning is a very personal and human service, we realize that occasionally an area may not be cleaned to your satisfaction. We are unable to offer a refund, but Extended Arms Cleaning Contractors will happily re-clean any area that you are not satisfied with. Just let us know of any issues or concerns within 24 hours of your cleaning and we will do our best to make it right.
IF PROBLEM IS NOT REPORTED WITHIN 24 HOURS FROM THE TIME THE PROPERTY WAS SERVICED,
YOUR WARRANTY WILL NOT BE HONORED.
RESCHEDULE SERVICE APPOINTMENT
CLIENT IS ENTITLED TO ONE RESCHEDULE, AFTER THE INITIAL SERVICE DATE OF PAYING THEIR SERVICE BOND.
IF THE CLIENT CANNOT MEET NEITHER OF THE TWO SERVICE DATES, WITHIN A 10 DAY TIMEFRAME, THE SERVICE SURETY BOND
WILL BE FORFEITED IMMEDIATELY AND WILL SERVE AS (COMPANY TIME LOST AND TRAVEL).
IT IS ALWAYS RECOMMENDED TO BE PREPARED FOR YOUR SERVICE WHEN PAYING YOUR SERVICE BOND.
WHAT IS THE CANCELLATION POLICY?
YOU MAY CANCEL YOUR SERVICES ANYTIME.
IF THE SERVICE APPOINTMENT IS CANCELLED IN IT'S ENTIRETY.
THE SERVICE SURETY BOND Down Payment WILL BECOME NON REFUNDABLE DUE TO A BREACH OF AGREED TERMS.
Conflict of Interest | BREACH OF CONTRACT
The biggest problems that leads to "Breach of Contract"
1
Client having more than one service provider on the property at the same time their cleaning services is performed.
This is never recommended.
Once our cleaners, clean an area. It is NOT their job to back track and clean it again due to traffic or work done by the client or third party.
2
Client calls for an on-site estimate, pays their surety bond, and schedule their service date.
Then later decides to reschedule their service date to have renovation work done, by a third party which could lead to sabotaging the environment, after Extended Arms Cleaning Contractors provided the on-site estimate.
NOTE:
AFTER hiring a third party for their service, whether it's home renovation being done, painting, drywall installation, carpet installation, sanding, plumbing or electrical work. The property needs to be re-evaluated and checked for debris left behind or damaged caused by the third party.
Whether it's dust buildup from sanding, paint drippings, construction debris etc.
In a scenario as this... Extended Arms Cleaning Contractors initial estimate becomes invalid.
The client must call Extended Arms Cleaning Contractors after the third-party work is completed to schedule another on-site estimate.
"It's been proven most contractors do not clean up behind their work."
Avoid these stressful cleaning headaches and let us make your cleaning experience, "Absolutely, the Best"
"OUR TIME IS VALUABLE AND EVERY JOB COUNTS."
Extended Arms Cleaning Contractors
Memphis, TN
(901) 604-1717
Privacy Policy © 2024 Extended Arms Cleaning Contractors. All rights reserved.